Return & Refund Policy – GharPooja.com
At GharPooja.com, we value your trust and strive to provide you with authentic puja products and reliable online puja services.
1. Return Policy for Products
You may return eligible physical products purchased from GharPooja.com within 7 days of delivery.
Products must be unused, in their original packaging, and in resalable condition.
Items like opened puja samagri, customized products, or perishable items are not eligible for return.
To initiate a return, please contact our support team at [support@gharpooja.com] with your order details.
2. Refund Policy
Once we receive and inspect the returned product, a refund will be processed within 5–7 business days to your original payment method.
Shipping charges, if applicable, are non-refundable.
If you receive a damaged or wrong product, we will arrange a replacement or full refund at no extra cost.
3. Online Puja & Services
Online puja bookings, once confirmed, are non-refundable since pandit arrangements and temple bookings are made in advance.
In case of unavoidable issues (e.g., service not delivered), we will offer a reschedule or credit towards your next booking.
4. Contact Us
For any queries regarding returns or refunds, please contact:
📧 Email: support@gharpooja.com
🌐 Website: www.gharpooja.com